We accept returns within 14 days from the shipping date. Shipping is non-refundable (including free shipping paid by us). Bank fees will also be deducted from your refund.
PLEASE NOTE: Due to hygiene reasons we are unable to accept returns on any used or opened items. Please check your products BEFORE opening to ensure you have the right product.
FAULTY PRODUCT?
Please email us at connect@iamnaturalstore.com.au or call +617 3102 3638 to report any issues.DAMAGED SHIPMENTS
If your order is insured and arrives damaged, retain the shipping box, packaging materials, and damaged items and contact us. For more information see here >> Returns