Shipping & Delivery - I Am Natural Store (Australia)

We use Australia Post to deliver your purchases within Australia. You are given the option of choosing Express Parcel Post or Regular Parcel Post (all parcel post now comes with tracking).

Free shipping is available on all purchases over $150. We use Australia Post Regular Parcel Post for free shipments, however, we may sometimes use alternative couriers such as Australian Air Express. You also have the option of choosing and paying for Express Parcel Post on orders over $150.

Express Parcel Post is Guaranteed Next Day delivery Australia-wide in capital cities. Regional centres and rural areas may take 1-2 business days. Regular Parcel Post takes 1-3 days.

Orders received before 12:30 PM will ship the same day. Orders received after 12:30 PM will ship the next business day. We do not ship orders on Saturday or Sunday.

We cannot guarantee when an order will arrive and any shipping or transit times offered here are only an estimate as supplied to us by Australia Post.

Tracking numbers will be included on your "Shipped" email, however, you will need to go to Australia Post's website to track your parcel. Enter your tracking number here auspost.com.au/track

We deliver to most countries. To find out how much it will cost to deliver an order to your country, add the items to your shopping cart, and proceed to checkout. Choose your country from the drop down list to obtain a shipping quote before finalising checkout.

We use Australia Post to deliver all international orders. You will be to able to choose either Express Courier International Merchandise, or International Air Mail (no online tracking). We highly recommend you pay the small additional fee for Express Courier to give you peace of mind with tracking.

IMPORT DUTIES: Each country has its own import regulations, restrictions and taxes. Any taxes that may be charged for entry into your own country are payable by you.

2 NOTES ON EAU DE TOILETTE: 1. Eau de Toilette contains alcohol and is not permitted in some countries. Please check your government policy before ordering. 2. Eau de Toilette cannot be shipped by air. If you would like to purchase Eau de Toilette, please contact us by email and we can arrange an International Sea Mail shipment.