FAQs

Q. Can I subscribe to my favourite products?

Yes you can. Subscribe and save! Simply shop as normal, and when you find a product you want to Subscribe and Save, just select the option says "Subscribe and Save”, select the frequency and add to your cart. If a product you want to purchase on a regular basis as a recurring order isn't configured for Subscriptions, please drop us a line and...

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Q. Do you offer discounts for subscribing to a monthly plan?

Yes, we offer an ongoing discount for each order that was placed as part of a subscription plan. The amount of the discount varies, depending on the individual product. So, if you are planning to become a regular consumer of a product, it makes sense to Subscribe and Save!

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Q. Can I change my subscription preferences once I’ve placed an order?

Yes! You can log in to your subscription admin panel at any time and manage, edit, pause, update and add to existing orders. You can skip a month, or several, edit frequency or view when your order is set to ship. To find out all about our Subscriptions click here

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Q. Are all your products safe for everybody?

You are an individual, and your body has a specific physiology unique to you. One ingredient may be safe enough for every single person on the planet, but it may be an...

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Q. Why are expiry dates on natural products so short?

Because preservatives rank highest on the lists of "nasty" ingredients in cosmetics and skincare, organic and natural formulators tend to favour the more gentle, naturally-occurring preservative molecules, and then use only minimal amounts. Just enough to keep a product safe for the duration of its shelf life...

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Q. Is this ingredient safe?

There is considerable debate among the scientific community about almost every single ingredient, and very little agreement on findings. Are parabens really cancer causing? Was the research flawed and the finding inflamed by scare-mongering green...

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