Refining Cleanser

▼Refining Cleanser

Formulated by Naturopath Bridget Carmady to enhance beauty + health without compromise:

• A cleanser like no other that leaves your skin feeling soft and hydrated
• Camellia oil, used by Japanese Geisha for centuries, effortlessly removes make-up and impurities, without stripping skin of its natural oils
• Bearberry extract brightens and lightens complexion
• Daily use helps balance skin sebum levels, reducing areas of dry and oily skin
  
• No parabens, sodium lauryl sulphate, petrochemicals, PEGs, artificial fragrances, nanoparticles or unnecessary ingredients
  

◄Awards

• GOLD, Organic Beauty Awards 2024
• VEGAN AWARD, Organic Beauty Awards 2024
• ECO-CHOICE AWARD, Organic Beauty Awards 2024
• WINNER, Best Cream Cleanser, Beauty Shortlist Awards 2024
• WINNER, Best Cleanser, Mama & Baby Beauty Shortlist Awards 2023
• FINALIST, Best Cleanser - Normal/Dry, Clean and Conscious Awards 2023
• BRONZE, Cream Cleansers, Organic Beauty Awards 2022
• GOLD, Best Clean Milky Cleansers, Organic Beauty Awards 2021
• GOLD, Best Damaged Skin Cleanser, Organic Beauty Awards 2021
• EDITOR’S CHOICE, Beauty Shortlist Awards 2021
• BRONZE AWARD, Best Cream Cleanser, Organic Beauty Awards 2020
• FINALIST, Best Cleanser, Beauty Shortlist Awards 2018

◄Description

This is the ultimate cleanser for restoring your skin to its best. Pure organic oils of geranium, patchouli and rose provide balancing, toning and anti-ageing benefits, whilst bearberry extract lightens and brightens the complexion. With its silky touch, this revolutionary cleanser will not only remove impurities, but soothe, nourish, and leave your skin feeling completely refined and restored. You will never want to use another cleanser again! Use with Luxurious Organic Face Cloth for the ultimate refined experience.

◄Directions

Spread over dry skin and massage in gently. Using a warm moistened cloth, gently wipe over the face to remove dirt, make up and dead skin cells. 

Patch testing recommended before first use.

◄Ingredients

aloe barbadensis (aloe vera) leaf juice*, camellia oleifera (camellia) seed oil*, helianthus annuus (sunflower) oil*, glyerine*, cetearyl alcohol, arctostaphylos uva ursi (bearberry) leaf extract*, olea europaea (olive) fruit oil*, cetearyl glucoside, cetearyl olivate, sorbitan olivate, citrus sinensis (sweet orange) oil*, citrus aurantifolia (lime) oil*, pelargonium graveolens (geranium) oil*, pogostemon cablin (patchouli) oil*, canaga odorata (ylang ylang) flower oil*, rosa damascena.miller (rose otto) oil*, glyceryl caprylate, sodium levulinate, sodium anisate, phytic acid, bentonite, xanthan gum, acacia gum, *certified organic ingredient (87.06% certified organic ingredients, 100% natural ingredients)

◄Storage

Store sub 30°C

◄Shipping

Australian deliveries

• $10 standard post shipping on all orders within Australia under $70 or $15 express post shipping on all orders within Australia.
• Free shipping on all orders over $70*.
• Australia Post delivery.
• Dispatch is within 1-3 business days of placing order, however, most orders are shipped same day if placed before 2pm. Please note - during holidays and sale periods, there may be extended processing times.

New Zealand deliveries

• $18 standard post shipping on all orders within New Zealand under $150.
• Free shipping on all orders over $150*.
• Australia Post express international delivery.
• Dispatch is within 1-3 business days of placing order, however, most orders are shipped same day if placed before 2pm. Please note - during holidays and sale periods, there may be extended processing times.

International deliveries

• $35 standard shipping on all international orders.
• Free shipping on all orders over $250*.
• Australia Post express international delivery.
• Dispatch is within 1-3 business days of placing order, however, most orders are shipped same day if placed before 2pm. Please note - during holidays and sale periods, there may be extended processing times.

*Free shipping applies only if the final cart total, after discounts, meets the free shipping threshold for your country.

◄Returns

Please note due to the personal nature of skincare products, we cannot accept returns on any used or opened items.

To be eligible for a refund (excluding any shipping costs), credit note or replacement of any goods*:

• Goods invoiced but not supplied.
• Incorrect supply.
• Faulty product (the item must be not physically damaged from dropping or mistreatment) or you have had a reaction to the product (photographic evidence may be required).

*Please note that Clemence Organics reserves the right to determine the appropriate method of compensation. Shipping costs will not be refunded. If purchases are made using a discount code or promotion, this will be taken into account.

If you change your mind about the products you have ordered and decide you no longer wish to use them, your product(s) purchased can be returned to us for a refund or exchange under the following conditions:

• Products must be unopened and in the original condition.
• Products must be sent back within 7 days from original receipt of goods.
• Your proof of purchase / order information must also be included in the return.
• Refunds will be processed in the same form that you originally paid for your order as soon as possible upon receipt of the returned products.

AUSTRALIAN DELIVERIES

We use Australia Post to deliver our orders. Shipping rates are
calculated on your order weight and destination. You can check your
shipping rates in your cart or at checkout

EXPRESS Post takes 1-2 business days. REGULAR Post takes 1-5 working days.

FREE SHIPPING is available on purchases over $150 (IANS stocked
items). Orders over $400 will be shipped for free by Express Post.

DESPATCH TIMES: Orders received before 12:00 PM will ship the same
day. Orders received after 12:00 PM will ship the next business day. We
do not ship orders on weekends or public holidays

LOCAL PICK UP: Brisbane customers may choose to collect IANS stocked items from our despatch address.

TRANSIT COVER: We highly recommend paying the small additional fee
for transit insurance to ensure peace of mind. Shipping + Insurance
options are available during checkout.

PARTNER BRAND SHIPPING

Some products are shipped direct to you by the brand. Shipping rates,
free shipping and delivery times are set by each partner and displayed
in your cart or at checkout.

Combined Orders

If you have items in your cart from both IANS stocked brands + our
partner brands, or multiple partner brands, the shipping calculator will
return a combined shipping rate "Shipping" which gives you the lowest
rate from each partner including free shipping when available.
With a combined order your items will ship separately by IANS and/or the
respective brands.

Our Retail Partner List

PLEASE NOTE: Retail Partner products do not count towards the free shipping threshold for IANS stocked items.

INTERNATIONAL DELIVERIES

We use Australia Post to deliver international orders. You can choose
from Express Courier (1-2 days), Express International (2-4 days),
International Pack & Track (3-10 days).

For more information see Shipping under Customer Care in the footer

We accept returns within 14 days from
the shipping date. Shipping is non-refundable (including free shipping
paid by us). Bank fees will also be deducted from your refund.

PLEASE NOTE: Due to hygiene reasons we are unable to accept returns
on any used or opened items. Please check your products BEFORE opening
to ensure you have the right product.

FAULTY PRODUCT?

Please email us at connect@iamnaturalstore.com.au or call +617 3102 3638 to report any issues.

DAMAGED SHIPMENTS

If your order is insured and arrives damaged, retain the shipping
box, packaging materials, and damaged items and contact us. For more
information see here >> Returns