SET AND FORGET. AND SAVE
Subscriptions are a perfect way to receive your favourite items at your front door regularly without having to remember to re-order each month. Super convenient, product subscriptions save you time, and money, on regularly recurring orders.
SAVE! Subscribe for regular recurring orders and enjoy discounts up to 10% off the regular retail price. All our subscriptions are offered for a discounted price, the amount of the discount is displayed on each participating product.
Simply select how often you want your order to recur, and then every month (or time period you select) our system automatically charges your credit card and generates the order for you. You don't have to worry about a thing. Our subscription service does it all for you and you can just sit back, relax and wait for your orders to arrive at home.
Products that are available for a subscription will display two (2) ways to buy. A One-off purchase, or a Subscribe and Save. If you select Subscribe and Save you will be able to then select the frequency for your recurring order. The types of products that are available for subscription are those that need to be re-ordered regularly, products such as health supplements.
PLEASE NOTE: If there are any products you would like to be able to order as a recurring order subscription that aren't offered for a subscription, please contact us and we can make that available.
FULL CONTROL - MANAGE, EDIT, PAUSE, UPATE, CANCEL
You can manage, edit, pause, update and add to existing orders, giving you complete flexibility with your recurring orders. You are not locked in to any contract so you can cancel whenever you like.
You have total control over your subscription orders and can easily manage product quantities, update credit card info, update addresses and even skip orders if you’re away on holidays.
Once you subscribe for a recurring order, you can log in to your own order management admin panel and manage everything and control your own orders.
Some of the things you can do are:
• Change the frequency of a subscription (i.e. from once every month to once every 6 weeks).
• Update shipping address.
• Update credit card & billing information.
• Change product quantities on an order.
• Add products to an existing recurring subscription.
• View upcoming schedule of shipments.
• Skip one, or multiple, shipments on a subscription order. (Great if a you go on vacation).
• Cancel a recurring subscription.
ADD EXTRA ITEMS TO EXISTING SUBSCRIPTION ORDER
One of the most important features! When you are shopping at I Am Natural Store you will see an "Add to Cart" AND an "Add to Subscription" button on products. You DO NOT need to enter a credit card and address again! This makes it easy for you to just add any other non-subscription products to an existing subscription order without filling out all the shipping and payment info again. (You must be logged in to your account and have an existing recurring order for this feature to work).
Let us know if you have further questions.
IANS (I Am Natural Store)
ABN: 57 147 348 310
All prices are in $AUD and include GST. You can choose to display prices in a different currency, but all transactions will be processed in $AUD. Exchange rates are set by your bank or Paypal at time of purchase.
COPYRIGHT AND TRADEMARK NOTICE
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright ©, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
We accept Visa and MasterCard. We also accept payments through PayPal Express checkouts. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order and may result in us contacting you to verify your ID. Your credit card will be billed upon Checkout.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
For multiple orders, we will attempt to combine and ship all orders together.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. An order is considered accepted once your credit card payment has been approved as part of the Check Out transaction.
You may cancel your order at any time prior to despatch. PLEASE NOTE: PayPal, Afterpay and merchant banks have ceased to refund any transaction fees they have charged to process your order, so any bank charges on your payment transaction will be deducted from cancelled orders.
We reserve the right to make changes to this site and these Conditions at any time.
OUT OF STOCK ITEMS
If an item is found to be out of stock after you place your order, we will contact you and offer you some options. Usually you can either replace the item with an in stock product, remove the item from your order and receive a refund, or cancel you entire order for a full refund. If an item is due to be back in stock within a couple of days, we will offer to hold your order until new stock arrives. The choice will always be yours.
Orders received before 12:00 PM will ship the same day. Orders received after 12:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you here as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping hold up. For full shipping policies click here www.iamnaturalstore.com.au/pages/shipping
RETURNED TO SENDER
Australia Post charge a $10.50 fee to return to sender any incorrectly addressed items or parcels that are uncollected from the post office. Please take extra care to make sure your address is absolutely correct. Any items returned to sender will be refunded minus any shipping charges we have paid on your half, including free shipping and return to sender fees. If you wish your items to be resent to a corrected address, you will need to pay another postage fee plus the return to sender fee.
I Am Natural Store automatically charge and withhold GST for orders to be delivered to addresses within Australia. For orders shipped to other countries, you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, I Am Natural Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. I Am Natural Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, I Am Natural Store shall immediately issue a credit to your credit card account in the amount of the incorrect price.